Privacy statement

Who is responsible

CASFER DESIGN is responsible for processing your data through casfer.eu. Questions about privacy can be sent to info@casfer.eu.

Contact form and quote requests

When you fill in the form, we process your name, email address, the type of project, your message and, if applicable, your design from the configurator. We only use this information to answer your question and prepare a quote. We keep it for as long as your request requires, and no longer than two years after the last contact, unless it leads to an order; the statutory retention periods then apply.

Configurator and Save and share

Your design choices stay in your browser. If you use Save and share or upload your own design, we store it on our server so that the link works. These designs are deleted after 180 days.

Photo of your room

A photo you use in Your wall stays in your browser. Only if you choose Detect wall automatically or View in 3D is the photo briefly sent to our server, where it is analysed and then deleted straight away; we do not keep it. If you choose Make photorealistic, the combined image goes to our AI image service (processor); we delete the image and the result after 24 hours.

Before/after link

If you create a before/after link, we store a reduced, watermarked version of the images together with your wish and any comments. Only people with the link (and the PIN, if set) can see them. The link expires after 30 days; the images are then deleted.

Variant based on your wish

If you request a variant based on your wish, we send the design image and your wish to an external image-editing service. No photo of your room and no personal data is included, so please do not put personal data in your wish.

Cookies and browser storage

This website does not place tracking or advertising cookies and does not use analytics. Your browser only remembers your language, display setting and design so you can continue where you left off. This information does not leave your device.

Who helps us

The website and server are built and managed for us by IT Live in the Netherlands. The data is stored on servers in the European Union. We have agreements with these parties on confidentiality and security.

Your rights

You may view, correct or delete your data and object to its use. Email info@casfer.eu; we reply within one month. If you are not satisfied, you can lodge a complaint with your data protection authority (in the Netherlands: Autoriteit Persoonsgegevens).

Security

The website only works over a secure connection (https). Links to saved designs and before/after images contain a long random code and cannot be guessed.