Frequently asked questions
Frequently asked questions
Everything about dimensions, installation, delivery and ordering.
How precisely are the panels made?
Each panel is made to the dimensions you enter in the configurator, including cut-outs for sockets and taps.
Can one design flow across multiple panels?
Yes. You set columns and rows and the design is laid as one image across all panels, with joins where the panels meet.
What glass is used?
Toughened or laminated safety glass. In the configurator you choose thickness and type.
Can I use my own design?
Yes, upload your own image in the configurator.
Who installs the panels?
CASFER or a CASFER dealer near you. You select installation in the configurator.
How long is delivery?
Delivery times are tailored per project and specified in the quotation.
Is there a warranty?
Warranty period and conditions are specified per project in the quotation.
Can I become a dealer?
Yes. Get in touch via the professionals page and we will send you the dealer terms.
Can glass go behind a gas hob?
Toughened safety glass withstands heat better than ordinary glass. Always maintain the distance specified by your hob manufacturer; CASFER confirms the final specifications for each project.
How are sockets fitted?
In the configurator, you indicate the position of each socket for every panel. Cut-outs are finalised before production, as toughened glass cannot be modified afterwards.
Does the pattern continue around corners?
Yes, with two panels that meet at the corner, the design flows seamlessly around.
Is glass safe in the shower?
Yes, toughened or laminated safety glass is used. Laminated glass stays intact if broken.
Will limescale build up?
Glass is easy to wipe dry. A quick squeegee after showering prevents limescale marks.
Can it go over existing tiles?
Often yes, if the substrate is flat and solid. The installer will assess this on site.
How wide can a wall be?
You place as many panels side by side as the wall requires. The design is scaled across the entire surface.
Can I use my own image?
Yes, upload your image in the configurator. A large file is required for a sharp result.
Can sockets be incorporated?
Yes, with cut-outs at the positions you specify.
Does CASFER work with existing doors?
The glass is made to the dimensions of your frame or door leaf. Installation is arranged in consultation with your door supplier.
Are handles possible?
Yes, with drill holes that you position in the configurator.
Can the wall design continue?
Yes, configure wall and door together as one series of panels.
Can you see through it?
You determine this with the design and finish: from transparent gradient to fully opaque.
Is it sound-dampening?
Laminated glass dampens better than single glass. For specific acoustic requirements, bespoke advice is needed.
Can a door be incorporated?
Yes, configure the door as a separate panel in the same series.
Does CASFER collaborate with architects?
Yes. Architects get a dimensioned drawing for each configuration and can share designs via a link.
Can it be backlit?
Backlighting is possible; this requires bespoke construction and advice.
How quickly can it be done?
The schedule depends on the project and is specified in the quotation.
Can our logo go on it?
Yes, with a bespoke design. You upload the image in the configurator.
Can CASFER supply multiple locations?
Yes, a separate configuration per location with the same look.
Is installation done outside opening hours?
We schedule this in consultation.
Can glass go in a steam room?
Glass can withstand moisture and heat. The construction of a steam room does require specific advice.
Is it slippery?
Walls are smooth; for treads and floor panels, an anti-slip finish is available, depending on the manufacturer.
How does it stay hygienic?
The seamless surface is easy to clean with standard products.
What file do I need?
The larger the surface, the more pixels required. We check your file before production.
Can I use any photograph?
You must own the rights to the image. If in doubt, we recommend using your own or a licensed image.
Can I see a proof first?
A proof or sample is possible by arrangement.
Concept visualisation